Terms of service

Welcome to Dreem Hair. By accessing our website and purchasing our products, you agree to the following terms, designed to ensure a seamless and elevated experience for every client.

1. Overview

These Terms of Service govern your use of Dreem Hair’s website, products, and services. By engaging with our brand, you confirm that you have read, understood, and agreed to these terms in full.

2. Products & Orders

At Dreem Hair, we pride ourselves on delivering premium-quality hair.

  • All products are carefully inspected prior to dispatch

  • Product visuals and descriptions are presented as accurately as possible; slight variations may occur

  • Once an order is placed, it is final and cannot be modified or canceled

We encourage thoughtful selection before checkout to ensure satisfaction.

3. Pricing & Payment

  • All prices are listed in applicable currency and may change without notice

  • Full payment is required before order processing begins

  • Payments are securely processed via trusted third-party providers

Dreem Hair reserves the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Processing times: [5–7 business days]

  • Delivery timelines vary depending on destination and courier services

  • Dreem Hair is not responsible for delays caused by shipping carriers, customs, or external factors

  • Clients are responsible for providing accurate shipping information at checkout

Once an order has been dispatched, responsibility transfers to the courier.